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My Asina
Knowledge hub

NDIS guides & tools

Got questions about the NDIS? These plain-English guides cover the things participants and families ask us most — no jargon, no fine print.

The essentials

Start here

What is the NDIS?

The scheme explained in plain English: who it's for, what it funds and how it works.

Self-managed, plan-managed or NDIA-managed?

The three ways plans are managed, and what each one means for choosing providers.

Understanding your NDIS plan

Core, capacity building and capital budgets — and how to read your plan with confidence.

Starting support with Asina

What happens from your first phone call to your first shift, step by step.

Going deeper

More from our blog

What is community access?

What community access funding covers and what a good week can look like.

Preparing for your plan review

How to walk into a plan review with the evidence you need.

Finding the right Disability Support Practitioner

What to look for, what to ask, and the red flags to avoid.

All guides & articles

Browse everything in the knowledge hub.

Our management team

Meet the team

Carol, Regional Operations Manager NSW

Carol Brooks

Regional Operations Manager — NSW

When you call Asina, Carol is who you'll be talking to. She oversees our offices, our customers and staff, and the quality and safeguarding of every service we deliver — with more than 40 years' experience in Aged & Disability Care.

Call Carol — 0434 786 381 carol.brooks@asina.com.au
Ben, Founder and Managing Director

Ben Feenan

Founder / Managing Director

Ben started Asina after a decade of frontline complex-care work, and still leads it day to day — every decision comes back to the people we support. Read Ben's story.

Call Ben — 0422 719 498 ben.feenan@asina.com.au Meet the founder