0434 786 381
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My Asina

Disability support services.
In Springwood.

Asina Services delivers person-centred NDIS support in Springwood and across the Blue Mountains from our office at 6 Frazer Road, built around your goals, your choices and your everyday life. Experienced Disability Support Practitioners (support workers) who believe in more than the bare minimum, led by a founder whose decade of frontline complex care began right here in the Mountains.

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Asina participants and Disability Support Practitioners in Springwood

We exist so people with disability in the Blue Mountains can live the lives they choose.

About Asina
Still prefer to call or email? 0434 786 381 Email us
NDIS Worker Screening on every worker Bound by the NDIS Code of Conduct Police checked & fully insured Our governance & quality
Getting started

Where would you like to start?

Support for yourself, for someone you love, for a participant you coordinate, or for your next career. Pick your door and we'll take it from there.

I'm looking for support for myself

Start online in a couple of minutes, or give us a call. You choose your own workers.

I'm a family member or carer

Set up support for someone you love, with everything visible to you along the way.

I'm a support coordinator

Refer a participant and we'll take it from there, with fast, clear communication.

I want to work in disability care

Above-award pay under SCHADS, real training, and a team that backs its workers.

Community Access

Out and about, doing the things you love, with support that keeps up.

Daily Living & Personal Care

Dignified support with the everyday, done your way, in your home.

Transport

Appointments, shopping, community, getting there reliably.

Meal Preparation

Good food, planned and prepared together, to your tastes and needs.

Capacity Building

Skills for independence, built step by step towards your goals.

Drop-in Support

Short, flexible visits that keep the week on track.

NDIS Cleaning

A clean, safe home without the stress, done properly.

Four Offices Across NSW

Armidale, Tamworth, Newcastle and Springwood, with local teams in each.
Our services

How we can help

Support built around your goals and delivered by workers you choose, across four NSW regions. Every service below is delivered by our own screened, local team.

Where we work
Our management team

Meet the team

Carol, Regional Operations Manager NSW

Carol Brooks

Regional Operations Manager — NSW

When you call Asina, Carol is who you'll be talking to. She oversees our offices, our customers and staff, and the quality and safeguarding of every service we deliver — with more than 40 years' experience in Aged & Disability Care.

Ben, Founder and Managing Director

Ben Feenan

Founder / Managing Director

Ben started Asina after a decade of frontline complex-care work, and still leads it day to day — every decision comes back to the people we support. Read Ben's story.

We are in Springwood & the Blue Mountains

Our new office is at 6 Frazer Road, Springwood NSW 2777 (open 9am–5pm, Monday to Friday), and our Disability Support Practitioners cover the mountains from Glenbrook and Blaxland up through Warrimoo, Valley Heights, Winmalee, Faulconbridge, Hazelbrook and Lawson to Wentworth Falls and Katoomba, plus Penrith at the foot of the hill. At home, out in the community and everywhere in between.

Find our office on the mapSee our service areasReview us on Google

Frequently asked

Asina is an unregistered NDIS provider, which means we support participants whose plans are self-managed or plan-managed — most of the people we work with. We can't currently take on NDIA (agency) managed plans. We follow the NDIS Code of Conduct, every worker holds an NDIS Worker Screening Check, and the NDIS Quality and Safeguards Commission oversees unregistered providers just as it does registered ones — see our governance & quality page.
We charge in line with the NDIS Pricing Arrangements and Price Limits (the official NDIS price guide), so our rates always fit within your plan's funding. You'll see the exact rates for your supports in your service agreement before anything starts.
Give us a call on 0434 786 381 or email hello@asina.com.au. We'll have a chat about the support you're after, send you our intake form and service agreement, and then match you with Disability Support Practitioners in your client portal, where you choose who joins your team.
Yes, you'll need an active NDIS plan with funding for the services you're after. If you're not sure whether you're eligible or how to get started with the NDIS, we're happy to have a chat and point you in the right direction. We can also work with your support coordinator or plan manager to get things moving quickly.
Yes, we support NDIS participants in Springwood and right across the Blue Mountains, from our office at 6 Frazer Road, Springwood, as well as Armidale and the wider New England region. To see everywhere we work, take a look at our service areas or get in touch.
Once we receive a referral and have a chat about your needs, we can usually get services started within a few days. We keep things simple and move fast because we know that when someone needs support, waiting around isn't an option.
Absolutely. We believe the right match between participant and Disability Support Practitioner makes all the difference. We involve participants and their families in the hiring process so you have a say in who supports you. Your comfort and connection with your Disability Support Practitioner is our top priority.
You can self-refer, or a support coordinator, plan manager, or family member can refer on your behalf. Email hello@asina.com.au, fill out our referral form, or get in touch. We'll take it from there.
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Talk to us

Get in touch

Ready to learn more about how we can support you or a loved one? Reach out today, we'd love to hear from you.

ServicingSpringwood & the Blue Mountains

Prefer to talk it through or want our phone number? Visit our contact page.

Asina runs People For Change, our awareness project on the NDIS reforms, with a song, a petition and a fundraiser for independent advocacy.